Booking & Deposit

• All mobile appointments require a non-refundable deposit of 50% (or full payment for appointments under $100) at the time of booking.

• The remaining balance is due at the end of the appointment (cash, Venmo, Zelle, or card).

• Your appointment is not confirmed until the deposit is received.

Minimum Booking Requirement

• Parties/groups of 3+ receive discounted per-person rates and waived/reduced travel fees (ask for details).

Travel Fees

• Travel fee is non-refundable once paid.

Cancellation & Rescheduling Policy

• More than 48 hours notice → deposit may be transferred to a future date (one-time courtesy).

• Less than 48 hours notice → 100% of deposit is forfeited.

• Less than 24 hours or no-show → full service amount is charged (you will be invoiced the remaining 50%).

• Same-day rescheduling counts as a cancellation.

Late Policy

• If you are more than 15 minutes late, the appointment may be canceled and treated as a no-show (full charge applies).

• I will wait a maximum of 15 minutes unless you text/call to confirm you’re on the way.

Space & Setup Requirements (Your Responsibility)

• A clean, private, well-ventilated indoor area (at least 6 ft × 6 ft) with good lighting.

• Access to a bathroom or sink nearby is appreciated.

• If I arrive and the space is not suitable or ready, I reserve the right to cancel the appointment on the spot and keep 100% of the deposit + travel fee.

Parking & Access

• Client is responsible for providing valid parking or covering any parking fees/tickets.

• If the building has security, concierge, or a gate code, please provide instructions in advance.

Children & Pets

• For safety and best results, please arrange for small children and pets to be in another room during the appointment.

Right to Refuse Service

I reserve the right to cancel or refuse service without refund if:

• The environment is unsafe/unsanitary

• Anyone is intoxicated or behaving inappropriately

• The client has visible sunburn, open wounds, or contagious skin conditions

Photos

• Before-and-after photos are part of our service (see signed consent form). We love showing off our work!

Acknowledgment & Agreement

By booking this appointment, paying the deposit (or full payment), and receiving services from SoFlo Sunless Society, I understand and agree to each and every term listed in this Booking Terms & Policies document. I acknowledge that this agreement is a legally binding contract. I further understand that if any outstanding balance, late-cancel fee, no-show fee, or other charge remains unpaid, SoFlo Sunless Society may refuse to provide any future services (including rescheduling or booking new appointments) until the account is brought current. I agree that unpaid balances may be sent to collections and that I will be responsible for any associated collection costs.